Revenue Operations & GTM Infrastructure
Quiet systems,
steady revenue.
I build the structures that hold a revenue team together — CRM architecture, workflow automation, and GTM infrastructure that works without being noticed.
What I tend to
GTM Systems & CRM
HubSpot and Salesforce architecture, lead routing, lifecycle ops, and the connective tissue between marketing, sales and CS.
Workflow Automation
n8n, Make and Zapier flows for the moments humans shouldn't be doing the work, plus direct API integration where it counts.
Data & Enrichment
Clay and Apollo for outbound infrastructure, ICP scoring, signal capture and the kind of data hygiene that compounds over months.
Process Engineering
Process design and GTM alignment — mapping how work actually moves between teams, then making it move better.
Where I've worked
- Jan 2026 — Present
Revenue Operations Analyst
FullFunnel · Remote
Building GTM workflows across HubSpot, Salesforce, Apollo, Clay, n8n, Make and Zapier — lead routing, pipeline mechanics, and lifecycle automation that scale without supervision.
- Feb 2025 — Jan 2026
Junior Operations Analyst
FullFunnel · Remote
First year inside RevOps: AI-assisted automation, Salesforce hygiene, and the foundations the senior role now runs on.
- Sep 2020 — Apr 2025
Production Coordinator
Fabricated Concrete · Gauteng
Built a Production-Dispatch-Invoicing Excel system that cut process time by ~300% and errors by ~200%; ran planning, finishing teams and load coordination.
- Oct 2019 — Sep 2020
Executive Assistant / Marketing Executive
Gintan Luthuli Associates · Johannesburg
Marketing strategy, digital channels and analytics alongside the CEO; office and exec support through Covid-19 lockdown.
Certifications
Clay
Outbound Automation
No expiry
HubSpot
Sales Enablement
Renews annually
HubSpot
Data Integrations
Renews annually
HubSpot
Reporting
Renews annually
HubSpot
Salesforce Integration
Renews annually
Make
Make Foundation
No expiry